Social Enterprise Director | Sustainable Harvest® Rwanda LLC
Adam originally comes from Canada and started his career in coffee in 2005 with a small roastery outside of Toronto. In the last 12 years he has focused on specialty coffee for the hospitality industry, with experience managing operations in Europe, Asia Pacific, China, and now East Africa. As the Director of Social Enterprise, Adam leads the social-enterprise team as they navigate creating products for the local market and delivering world-class services. Adam is also responsible for exploration and growth strategies in the value-addition markets of the remarkable coffee from Rwanda.
Social Enterprise Deputy Director | Sustainable Harvest® Rwanda LLC
As Deputy Director of Social Enterprise, Sylvere oversees the LLC’s operations and ensures business growth. He received a bachelor’s degree in economics and business management from the National University of Rwanda. Before joining SH-R, Sylvere spent five years as Business Development Manager at Sustainable Health Enterprises (SHE), a social enterprise developing a women-led franchise model to manufacture and distribute affordable, high-quality, and eco-friendly sanitary pads across Rwanda.
Social Enterprise Wholesale Account Coordinator | Sustainable Harvest® Rwanda LLC
As Wholesale Account Coordinator, Micheline manages and provides customer support to new and existing accounts. She coordinates and executes activities that support the SH-R LLC social enterprise’s key accounts along with promoting the Question Coffee™ brand in Rwanda. Micheline joined the team after spending three and a half years with the international in-flight catering company ASL Rwanda EPZE in Kigali as their customer liaison. She received a bachelor’s degree in Business Computing specializing in E-Marketing from APIIT in Kuala Lumpur, Malaysia.
Janvier is responsible for the coordination of logistics at SH-R LLC / Question Coffee™ in Rwanda. He is also a senior transport coordinator/driver. Prior to joining SH-R LLC, Janvier was a transport coordinator at National Unity & Reconciliation Commission. Before that, he worked as a private driver at National Commission of Science and Technology, African Development Consultants under USADF. Outside of SH-R, Janvier is on the audit committee of a cooperative of transportation called CODACE that works all over Rwanda. He holds a certificate in Computer Hardware and Networking from Tumba College of Technology and a certificate in Motor Vehicle Mechanics from Kavumu Driving School in Nyanza (Southern Province).
As manager of the Question Coffee™ Cafe in Kigali, Dan serves coffee from Rwandan women farmers trained through Sustainable Harvest®-Rwanda, telling customers about the inclusive supply chains that produced their coffee. Dan has worked in coffee for nearly 10 years—including as a barista and roaster—and is passionate about telling customers the story behind their coffee.
Marie Merci Nsengiyumva
Merci is our newest team member, a young barista full of promise. After graduating from Muhazi secondary school, Merci Nsengiyumva joined Question Coffee as a Junior Barista. Since joining, Merci has been eager to find new challenges and stretch her skills. Merci's dream is to become a Rwanda National Barista champion and compete in the World Barista Championships.
Julius is an avid problem solver, bringing his creative viewpoints to the accounting department. He is now pursuing a master's degree in finance while working as the Social Enterprise Accountant at Sustainable Harvest Rwanda. His current position includes the organization of finances and accounts, active collaboration with staff and working with our business partners. In addition, he serves as a translator and piano player at his local church , and is a member of a public speakers club of Mount Kenya University.
Smayah is a natural leader both behind and outside of the coffee bar. As a Sr. Barista at Question Coffee, Smayah is responsible for serving delicious cups of coffees to the guests, and sharing the story of our program through customer interaction, barista training, and coffee tourism guiding. Before joining Question Coffee Smayah worked as an independent illustrator and print artist. Smayah is a college student at Kigali University’s Law Department. Her aspiration is to become a legal advisor to the coffee businesses and the first female roaster and quality controller in Rwanda.
Telesphore creates the systems that allow Question Coffee to grow sales month over month. Before joining, he spent more than 10 years as an auditor for different corporate institutions and is a regular speaker in workshops in Institute of Certified Public Accountant of Rwanda on Information Systems Security topics. He also holds a Master of Science in Professional Accountancy from the University of London. His work at Question Coffee also involves oversight of information systems implementation and improvements.
Beatrice is a skillful teacher and systems implementer. Beatrice works with our café team as a Sr. Barista, focusing on café procedures and management. As Question Coffee grows, Beatrice is our primary resource for making sure our brand standards, policies, and procedures are followed across all customer touchpoints. Beatrice heard about Sustainable Harvest Program and decided to join Question coffee after working in the farm of five years. Beatrice’s long term goals is to become and master trainer of baristas in Kigali city.
Training and Client Service Manager | Sustainable Harvest® Rwanda LLC
Perpetue is in charge of training for Sustainable Harvest-Rwanda’s social enterprise, where she leads the training program for the Question Coffee Cafe as well as Question Coffee’s wholesale clients. She has nine years of experience in the coffee industry, including as a barista and assistant manager at Bourbon Coffee and working in quality control and as a service manager at Cafe Neo. Perpetue has attended roasting and cupping courses from NAEB and Rwashoscco, as well as a training from Rwanda Development Board on coffee preparation and barista skills.
Joseline is a very passionate barista. She trained with Question Coffee as a temporary worker and demonstrated high motivation in becoming great barista. Joseline completed her degree in Business and Commerce in 2003. She is very eager to continue learning, with her sights set on cupping training so she can help Question Coffee source wisely.
Jacques is one of the longest-standing Sustainable Harvest Rwanda employees, starting in property maintenance 5 years ago. Jacques has now grown to Inventory Coordinator where he oversees record-keeping throughout our coffee production. Jacques’ attention to detail and work ethic is an invaluable contribution to help the company to stay on track with projections and sales analysis. Jacques is interested in learning roasting to be more involved in value-added activities.